Optus hack

[Gort]

[fat]

The numbers of accounts compromised in the different sections are astronomical.

[Stellar]

Personally I couldn't care less about Optus being hacked - except for the customers of course.

Optus caused me so much stress when I attempted to close my account with them. They are vindictive and difficult to deal with. In the early 1990s when they were getting into high speed long distance calls, they came knocking. Always at 6 pm when you're trying to get the dinner cooked. This girl was really persuasive and offering incentives, so just to get rid of her, I agreed to change my long distance from Telstra. Further down the track after several years and without my approval, my calls from landline to mobiles was suddenly taken over by Optus. Several more years passed and then I decided I'd prefer to have just one bill, so called Optus and told them I was closing the account and to send me a final bill. That came, I paid it and then to my utter amazement, I tried to call a mobile and got a message "sorry you are unable to connect to the Optus network at the present, blah blah blah. I immediately called them to get that message off my phone but they were distinctly unhelpful with all sorts of excuses. A month later, out of the blue, I got another bill from Optus for $1.10. I paid it at the post office and the woman said I have never ever seen an Optus bill for such a small amount! I said, they're just trying to harrass me because I closed my account with them.

Anyway, this went on for ages and Optus would not remove that message from my landline. Until I went to the Ombudsman and surprise surprise ... it was gone overnight!

So stuff Optus. I hope they really suffer big time because of their slack unprofessionalism and their distinct unconcern for their customers.

[caskur]

Which is really, really depressing because iinet was taken over by Optus...

Optus is Malaysian and they're corrupt. A Maylasian stole a water colour I did at TAFE and it was a gallery quality piece and a I remember his name too...Victor. So Victor, if you ever see this, just remember I never forget thievery towards me.. EVER


I DIGRESS

optus keeps telling me half way between months I've used all my data and then if I don't pay extra, I get cut off... not my MOBILE phone, just access from my MOBILE phone to the net. I am using my mobile right now. I PAY FOR UNLIMITED BTW.

I like the keyboard on my mobile because it is so much more quick to type something. It also corrects typing as I go but it does have annoying auto correct so I have to watch out for that when I write an expression it doesn't recognise.

[Gort]

iiNet was taken over by TPG which also owns Vodafone.

[caskur]

Sept 26, 2022 17:31:37 GMT 10 Gort said:

iiNet was taken over by TPG which also owns Vodafone.

Yep but who owns Vodafone? I think it's Optus but please correct me ...

[caskur]

Sept 26, 2022 17:31:37 GMT 10 Gort said:

iiNet was taken over by TPG which also owns Vodafone.

Who owns TPG?

Is TPG owned by Optus?


TPG Mobile acts as a Mobile Virtual Network Operator for the Optus network since August 2008. In late 2015, TPG switched its mobile service provider to Vodafone.


TOLD YA!!!!

[caskur]

Who owns vodaphone...

Vodafone Australia is part of the TPG Telecom Group. As of 31 December 2020, the group had 5.25 million mobile customers and our fixed broadband base was 2.17 million customers.

Lol...

[caskur]

EVERYTIME you keep digging into who owns companies like telephone or building companies the owners lead back to Asia usually Malaysia or Singapore.

I remember Aapt is where I took my business over 25 years ago... without me knowing they palmed me off to iinet in Perth (they were good too)... then we were switched over to Melbourne... then South Africa now we are vodaphone which is actually owned by Optus if you keep digging and digging that is where you end up... OPTUS.

[Gort]

The big 3 are TPG; Telstra and Optus.

Optus is really Singtel.

TPG is a combination of TPG, Vodafone and AAPT.


TPG and Telstra are doing a deal to share mobile towers.

Which hardware they all run on is complicated.

For instance, I'm with Internode which was taken over by iiNet which was taken over by TPG but the hardware my line physically runs on is actually still technically AAPT but goes through a Telstra telephone exchange.

However, I have Foxtel cable (old Telstra hardware) through which I receive my retail Internode/TPG internet access via NBN wholesale using Hybrid Fibre Coaxial. My mobile phone is with Telstra.

My internet is still billed by Internode which remains as a subsidiary of TPG.

[Stellar]

TPG is good.  My older son had them for years but is now with Telstra.

But what is really worrying about the hack is that as many as 11 million customers, past and present, have potentially had their personal data such as addresses, dates of birth, phone numbers, passport details and driver's licences stolen.

Optus has about 5.8 million active users with the remainder 5 million of the victims no longer with them but still vulnerable because of their data that has been retained.

I suppose I'm safe because I closed my account with them around 2011 but laws need to be changed about data retention.  

[Stellar]

Optus is really Singtel.

That's Singapore.  I'm just so glad that I'm not with that despicable company any more.  I still can't get over the hassles they caused me and their absolute refusal to do anything about it.  I had been a good customer who always paid on time but they just were horrible when I closed my account.  They'd say they'll check on that but they didn't do a thing to help - until the Ombudsman came calling!  I just hope they are bankrupted over this betrayal of their customers because it's what they do.   

And I'm ever so glad my sons are also with Telstra.  

[Gort]

[Stellar]

First Optus ... now Medibank, Woolworths My Deal .... where is it all going to end?

Fortunately I'm with Telstra and HCF and I don't have a Woolworths Rewards card.  This is one "reward" you definitely weren't expecting!  

However we're all feeling a bit uneasy about how these companies "protect" our info.  Surely they must have employed IT experts who would have raised concerns about the security of customers' data?

Honestly you can't trust anyone these days.  Those people whose medical conditions and other personal data might be posted for everyone to see on the internet must be feeling horrendous at the moment. 

Oh, for the good old days when you had to ring a business on a landline and a human person always answered.  

[Stellar]

And now I see that the ATO has revealed it gets 3 million attempted hacks on its systems EVERY MONTH!!  They must employ a lot of cyber security experts with that number of attempts!